Privacy Policy for Namas.K

Effective Date: 2026-01-01

Namas.K (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Namas.K mobile application, which provides car washing, car cleaning, car care services, and related product purchases.

By using our application, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you register or use the Namas.K application, we may collect:

• Full name
• Phone number
• Email address (if provided)
• Vehicle information (such as car type or plate number, if required)
• Account login details

1.2 Transaction & Service Information

To provide our services, we collect:

• Service bookings (car wash, cleaning, polishing, etc.)
• Purchase history of services or accessories
• Top-up and payment transaction records
• Reward points and loyalty history

1.3 Usage Information

We may automatically collect:

• App usage data (features used, pages visited)
• Device information (device type, OS version)
• Log data and error reports (for app improvement)

2. How We Use Your Information

We use your information to:

• Provide and manage car wash and car care services
• Process purchases, payments, and top-ups
• Track service history and transaction records
• Manage reward points and promotions
• Improve app performance and user experience
• Communicate important updates, promotions, or service notifications
• Ensure security and prevent fraud

3. Sharing of Information

We do not sell or rent your personal data. We may share information only in the following cases:

• With trusted service providers (e.g., payment gateways) to complete transactions
• When required by law, regulation, or legal request
• To protect the rights, safety, or property of Namas.K and its users

4. Data Storage & Security

We take reasonable technical and organizational measures to protect your data, including:

• Secure servers and encrypted connections
• Limited access to personal data
• Regular system monitoring and updates

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data only as long as necessary to:

• Provide our services
• Comply with legal and accounting requirements
• Resolve disputes and enforce agreements

6. Your Rights

You have the right to:

• Access your personal information
• Update or correct your data within the app
• Request deletion of your account and personal data (subject to legal obligations)

To make a request, please contact us using the details below.

7. Children’s Privacy

Namas.K is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Third-Party Services

Our app may contain links or integrations with third-party services (such as payment providers). We are not responsible for their privacy practices, and we encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the application and updated with a new effective date. Continued use of the app means you accept the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Company Name: Namas.K
Email: [email protected]
Phone: 085 222 252
Address: St.315 sangkat beung kok II, Khan Toul kok Phnom Penh, 12150